GDPR Privacy Policy Updated May 2018

We take your privacy very seriously. There is certain personal information that we need to collect and store to enable us to fulfil any contracts for products or services that we have entered in to with you. We will not collect more information than is necessary.

Personal Information We Collect About You

We may collect the following information about you:-
• Full name
• Email address
• Company details
• Contact phone numbers
• Bank account details
• Information to enable us to make credit or other financial checks on you
• Information on how you have used our website
• Information about products and services we have provided to you, or you have provided to us.
• Security CCTV footage

How We Collect Your Information

• Directly from you by phone, fax, letter, or email
• From enquiry forms that you complete on our website
• From various forms that you may be asked to complete prior to or after trading has started.
• From publicly accessible sources and 3rd party database
• Using cookies on our website

What We Do With Your Information

• We use your information to enable us to deliver the products and services you have purchased from us, or to fulfil any contracts that we may have entered in to with you.
• We may check your credit history
• We may send you information about products and services we think you may be interested in
• We may send you regular price updates on products you purchase from us
• We store your information so that we can carry out our responsibilities to food safety compliance

Information Sharing. Where We Store Your Data & How Long For.

Who We Might Share Your Data With
• We will never sell your data
• We may share your data with our approved business partners, but only to enable us to carry out the delivery of the goods or services you have requested
• Comply with food safety regulations
• Our approved I.T. service providers
• Credit reference agencies; to check the financial stability of your business.
• Our Banks; to enable payments to transmitted.
• Our Insurers and brokers; to ensure the correct level of insurance cover are obtained where necessary.
• External Auditors; both financial and in relation to our BRC accreditation
• We may have to share your information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations

Where Your Information is Stored
Your information may be stored securely at our offices or those of our approved I.T. service providers.

How Long Your Information is Kept For
We will keep your information while we have a trading relationship with you. Should this relationship end, we will keep your information as long as it is necessary to fulfil any legal or trading requirements.
Your information will be deleted as soon as it is no longer necessary to retain it.

Your Rights

You have the right to request to see what personal information we hold about you. You can request this information by emailing dataprotection@staplefoods.co.uk.

You have the right to be forgotten. If you do not wish us to hold your personal information you can email us at, optout@staplefoods.co.uk, detailing your request.

Cookies And How We Use Them

Our website uses cookies, which are small text files that are placed on your machine, to help the site provide a better user experience. Generally cookies are used to retain user preferences, store information for things like shopping baskets and provide anonymised tracking data to third party applications, like Google Analytics.

As a rule, cookies will improve your browsing experience, but  If you wish to disable cookies on this site, then the most effective way to do this is to disable cookies in your browser settings.

Please consult the Help section of your browser, or at look at the About Cookies website, which offers guidance for all modern browsers. We will only use this information for statistical analysis purposes and then the data is removed from the system.

Links And External Sites

Our website may contain links to other websites which may be of interest to you. Once you leave our site, you should note that we have no control over any external website. We cannot therefore be responsible for the protection and privacy of any information which you provide whilst visiting such sites and these sites are not governed by this privacy statement. You should exercise due caution and review the privacy statement for any alternative website visted.